Excellent service! Pretty much always has the tech I need. When they don't, they make it quick and easy to order it online with them and discuss my options in detail.
I'm not in the store 5 minutes before being approached by 3 different sales reps. A little space would be nice. Prices are about 30 percent higher than the exact same items at Walmart. The sales rep that stayed with me didn't seem to have a clue when comparing specs of one product to another and the technician that I had to speak to afterward didn't even seem to want to talk to me. The store was clean though
Asked two smart phone clerks about cell cases for my non iPhone/Galaxy phone. They said that they had none. I found 3. When I showed them the cases all I got was a blank glare. Not even a "thanks, I thought we were out". Weak. Not going back.
My experience was good but I had visited the store for buying a 360 Camera and Pendrive. They have excellent costumer service and they know their products!
Randy is a superior salesperson. He is very knowledgeable and explained all answers to our questions in an easy and friendly way even though we were there past closing time. I would research another TV with him when the time comes. Just an ace of a guy.
Best Buy is a US Electronics Store based in Concord, New Hampshire. Best Buy is located at 78 D'Amante Dr, Concord, NH 03301, USA.
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